What I received: 3 items, loose in a bag. 1 fingernail clipper, 1 buffer, and a set of tweezers. I don't know what is wrong with you, but I am not surprised you are only hanging on to your business by a thread. I could return this mess, but then I have to go out in the middle of a coronavirus lockdown, just like I did yesterday when I returned the back massager you sent instead of a foot bath. And let's talk about the order I did not receive at all, a very expensive purchase of disinfecting wipes! Where are they? Stay away, consumers, the evidence is piling up against ordering here. Horrible.