I ordered this mixer online from Sears. When I got home and opened it I found it had flour all over it and dried dough. Upon looking closer I noticed it had huge scratches that gouged the metal. The foam packaging was also broken. I didn't even try it out. I put back in the box and took it back to Sears. I did get a good deal on the 1st round (got 65,000 bonus points and was able to use a coupon giving me another $28 off. Now that I had to take it back I lost all those points but I am hoping SYWR will at least give me back the 20.00 I had the day I made the return since now it won't let me use any coupons or anything so I can get the mixer for the same price. I got the cinnamon color and it sure was pretty. Wish I didn't have to return it.