I researched many brands, narrowed it down to this KitchenAid and a similarly priced Bosch. I purchased the KitchenAid about about three weeks ago. I read many reviews and have to strongly disagree on certain items.. I've washed every load thus far in "normal" mode with the heat dry cycle enabled. My dishes come out exceptionally clean and dry. The interior of the dishwasher is dry as well after the cycle. It goes without saying that yes, this dishwasher is barely audible. Having said the positives...my full sized stoneware dinner plates do not stand up straight. It seems the tines (if that's the word!) are too close together so they do not allow for the extra "depth" of the dishes. If your dishes are quite flat, this will not be problematic for you. Despite this, I do the best I can with loading it, and the dishes still come out very clean. Second....believe it or not, the controls/buttons/functionality are not overly intuitive. I had to read the manual thoroughly to ensure I was operating it correctly. Also, the "touch" buttons (as though you are tapping on an iPad) are somewhat sensitive and can be difficult to enable and/or see if the kitchen is not well lit. I can live with these drawbacks. Bottom line is that I feel this dishwasher is a step up from most and performs very, very well.
We've had it for a month and I wish I could have returned it immediately. Even talking to customer service did not resolve problems. The interior and baskets and shelves remain very, very wet even using heated dry and waiting 12 hours to unload. Customer service told us it should improve when all the lubricants and chemicals fade. I guess that means we're eating off dishes loaded with lubricants and chemicals. Ugh. Cleaning ability is less than that of my 12 year old dishwasher that we replaced, and I have to use twice as much detergent as previously. I must rinse dishes, not just scrape them as the instructions say. With just 2 of us in the home it is silly to use the rinse function every time we add a dish or two. The controls on the front look nice, but we have to get down on hands and knees to make sure we're touching the right control -- and there had better be a light on in the kitchen to see it. The controls are very sensitive so if someone brushes past the dishwasher they can change the control options and never know it. There is a lockout, but who wants to go through extra steps everytime you want to use the dishwasher. The utensil basket is huge, great if you're doing dishes after a dinner for 14, a total waste of space for just a few people. The design should have allowed users to remove half of the basket. The flexible position tines do change positions, but the improvement to usage is minimal and not worth the bother. I should say something good: it's quiet and I like the 3rd rack. I used my first dishwasher when I was 15 -- that was 52 years ago. Old and experienced? Yes. Senile? No, but the dishwasher may drive me to it. They did send a repairman, who showed up at 8 p.m. (promised between 8 a.m. and noon). He ran the diagnostics and said that the tech people just tell him it's a user and installation problem, not a problem with the dishwasher or its design.
Was leery of getting another dishwasher as our previous one had leaked and done much damage to our floors. However, this KitchenAid dishwasher is extremely nice. Very quiet, does a great job washing and love the features such as the third rack at the top for flat ware. And it's great to look at. We have the stainless steel one. Highly recommended.
Love this dishwasher ! So quiet I didn't think it was really working at first. But dishes are clean and it holds so much more !
Redid kitchen bought dishwasher a month ago finally got it hooked up couple of days ago used it for the first time yesterday so quiet didn't even know it was on. Haven't used all of the features yet
I bought this for our new house. I like the quiet operation.
Purchased ahead of thanksgiving.....replaced a former kitchen aid product which we finally wore out after nearly 10 years of service. Only quirk I have found is if you stand too close to the controls, body heat or touch will start the cycle if the door is closed tight. Not a big deal.....