Memorable Fresh Features
This refrigerator checks all the boxes - elegant design, counter depth yet surprisingly spacious - hardly notice the difference from a previous regular depth LG fridge, ice and water dispenser work well, lighting is bright, shelves are easily adjustable, door alarm comes in handy, quiet operation and runs flawlessly. warranty service is great too - they replaced a cracked shelf with no fuss. Very happy with this great product.
After purchasing this refrigerator less than 2 years ago, one of the drawers fell apart. We called LG directly about the problem, were told they were very sorry, that this should not be happening, and that we would be sent a new part within in 5-10 days. We waited for almost 3 weeks, but no part arrived. We called back to be told that they decided to not replace the part since the drawer did not fall apart in the first year after purchase. We certainly would not have bought a refrigerator, especially a fairly expensive one, if we knew that it would have problems in this short amount of time. The customer service department displayed no concern about this quality issue, and similarly was not worried about their not following through on the company's original promise to us to replace the part. Interestingly, we purchased three other kitchen appliances at the same time as buying this unit. The dishwasher has required repair three times in this same less than two-year timespan.
We are happy with our purchase. It's our 1st refrigerator purchase ever. We definitely will buy this brand in the future.
We have been using this refrigerator since August. It is also counter depth. It is so easy to find things in it. It never runs out of ice cubes. it is so stylish. It’s great!
This is our second LG refrigerator and we bought this one as our rec room and we absolutely love it. It looks great and works great.
My husband bought it for me when we remodeled our kitchen, just now able to use it and it jas been wonderful so far.. Thanks husband
I bought this new in April of 2017. I loved it until it suddenly stopped cooling a few days ago. I called a local appliance repair company who told me that this has been happening with lots of LG refrigerators like mine. LG claims it is no longer under warranty when clearly this is a reoccurring issue (search online and you’ll find countless reviews of the same thing happening to new-ish fridges).