Plenty of Storage Space
Foods Stay Fresh
Designed for Better Performance
I love my new LG refrigerator. It is so roomy and has a perfect spot for everything! The freezer compartment is easily accessible and also accommodates a large amount without being over crowded. The water dispenser NEVER leaks and is so easy to operate. The ice maker works perfectly and refills quietly and quickly. We haven't had to use the extra ice storage bin but we’re happy to know it’s available. It is a beautiful addition to our condo kitchen and it fits easily with its narrower width. I love that even though it isn’t as wide as other models, we didn't have to sacrifice interior space. My husband is getting used to my daily mantra of “I love my new refrigerator”. He loves it too! [This review was collected as part of a promotion.]
We liked the fridge, but the LG support/warranty department has been poor! Had the fridge less than 2 years and it completely stopped cooling. June 25 – Called LG support – they were helpful to start and scheduled one of their authorized repair companies to look at it June 26 - Repair company came and said the compressor was bad and needed a few other parts - all under warranty. July 12 - (Took more than 2 weeks to get the parts). Tech came to do the repair and found a nick in the refrigeration line that had obviously been there from the factory (was enclosed behind a piece of the housing). He said it was non-repairable because it is a closed system. He told me he would submit it to LG but to prove it, he needed to charge it with Freon and some type of dye to verify where and how bad the leak was - someone would have to come again in a few days to look at it. "It should get cold for a while, but don't put anything in it that would go bad if it stops again." Of course this was a Friday so another weekend without a fridge! It was slightly cooler that night, but by the morning was back to room temperature. July 15 - The repair company reported their findings, including photos, as well as the fact that it didn't even work for 1 night. July 16 - LG support told me that they had the info and it would be reviewed within 48 hours. Once they verified it, someone from the Defective/Replacement department would contact me to arrange a replacement. July 18 - Repair company told me that LG wanted them to cut the line where the hole is and solder in a new piece. The tech said he didn't want to do that because it was not safe. They told me they have spent hours on the phone (mostly on hold) trying to get LG to do the right thing and replace the unit. July 19 - I called LG Customer Support and they say they can't do anything because it has to go through their technical/engineering people. I asked to be connected to them and was told that they couldn't do that and that even they weren't able to contact them. July 22 - 4 weeks without a fridge! Still waiting for anyone from LG to contact me about how they are going to resolve it.
This refrigerator has lived up to my expectation. The shelf in front of the ice maker is a big win. I have always had a second refrigerator to keep drinks and other things in and have been so happy with all the room in this one I have eliminated the other one.
Had our LG fridge installed on 9/10/19. Have been real pleased with it so far. Only have 3 complaints.... the water dispenser is deathly slow!! Takes FOREVER to fill the coffee pot for morning coffee, water comes out at a strange angle too. Icemaker makes too few cubes and too small sized cubes.
All in all happy with unit, and yes, I would buy again.
Within 1 year their was a freezer malfunction. Ice build up at the base of the freezer. Now we've had it for 5 years and the compressor is going out. Just stay away from LG. My first fridge lasted 15 years, Kenmore.
love my new fridge and the adjustable shelves. Very roomy.