I bought this LG refrigerator 3 months ago and its great. We bought this model due to excellant reviews over other brands. My husband wanted the drawer and I wanted ice and water feature (one the outside). The ice maker makes tiny cubes, also has a small bin to hold ice so it must be emptied often or must use up the ice. If you're having a party, you wouldn't have enough ice unless you save it up. Also the drawer is great (can be used as freezer or regular refrigerator) but limits my freezer space as my husband doesn't want the drawer for freezer. The freezer below has several shelfs and though they work well I sometimes forget top shelf as it doesn't open unless you pull it out. Overall a good product & I would recommend.
I bought this refridgerator over a year ago and the first time I had to change out the air filter I had to call in a service man to change it out because I couldn’t get the filter removed. Was told ice gets in it preventing its easy removal. Needed to use a dryer to melt the ice. Now, here it is six months later and I am trying to once again remove the filter and it won’t come out! LG needs to engineer a better design for this air filter. I refuse to call in maintenance and pay to have a filter replaced.
I got this fridge 12 days ago. It looks fantastic. I especially like the door-in-door feature. The main cabinet and the freezer works well. However, the CustomChill drawer doesn't reach to (29 F / -1 C). It only chill to around next lowest setting (~33 F) even though it was set to the "meat & seafood" setting. I'm disappointed that I need to call in to address this.
We moved to a home the needed a counter depth frig. We choose a LG because of previously owning a LG. Great decision.
For 1 month after purchase, things were great. Unfortunately the fridge started making a gurgling noise that is all but unbearable. LG has now told us that the annoying and terrible noise is normal. If so, why did it not make noise when we first bought it. Terrible noise. Terrible service.
Great features. However, the bottom freezer handle was not attaching to the door. LG sent a technician out to fix the door, however it has been 7 days since I have heard from a technician and we still don't have a handle on the door.
Other than that...great refrigerator.
I picked this bad boy up on Black Friday. Awesome machine. Love the led lights, the small ice cubes, and the middle drawer keeps beer at 33 degrees. Refreshing!