The Smart Way to Do Laundry
A Superior Clean
Designed for Convenience
Only have had this for 1 week, and everything is good so far. Suggest that you are prepared for some help installing this big boy because it is HEAVY! I guess over 200 lbs. Beautiful finish, and eliminates the "dial" that is found on other LG washer models. Love the on-the-door controls. Suggest that you please READ INSTALLATION DIRECTIONS if you install it yourself. It has 4 bolts on the back used to stabilize the unit while in transit, that you MUST remove before you use it. Also suggest that you get some stabilization pads to place under all 4 legs to keep it perfectly level. [This review was collected as part of a promotion.]
I have an LG front loading washing machine. It's been nothing but problems. First the drain pump, then the gasket, then the door switch, now it won't power up. We've changed out 2 door switches, we still get the DE code. Majority of the time the machine will not power up, the "Reset" doesn't work. Some think it is the PCB board, but that is discontinued. Got that fixed at a repair shop. Machine still won't work. I just can't keep throwing money at this pig. Stay away from this machine. They dryer works good!
Confirmation email and phone calls the day before delivery, but then no show and when I call, they tell me that it is not schedule for delivery for another 6 weeks (already have been waiting over 3mo and they charged my credit card when ordered, yet still no product.
I purchased this washer and I really love that it has so many features for washing. I really love the size of the drum also. [This review was collected as part of a promotion.]
This machine has just about every feature imaginable - and they all seem to work but you'll need to read the instructions to understand what they do. We've had it for 6 months and have played with about half of them. It's almost 2x the size of our old washer meaning when laundry has to be done, it's 1/2 the number of loads. We also have the drawer for smaller loads and often run them both at the same time.
The integration with the SmartThinQ app is great too. Nice to get a text on your phone so you know when it's time to move the load or if something isn't right with the machine. We saw the negative reviews but have had no trouble with this machine and expect it to last a long time.
Our only issue with the product and why it gets 4 stars instead of 5 -The top of the machine is not very sturdy and dents easily. You can not use it to store detergent or other items.
Given that you will want/need to put a shelf over it- however LG buries the information you need to make sure you have proper clearance for the shelf. You will need to leave 6 or 7 inches gap in the back of the shelf to allow for ventilation and you will need to leave at least 1 inch clearance above the machine for ventilation .
Also not a complaint, but a fact- this machine is massive- If you have the machine on a pedestal or pull out drawer washer, be aware that the machine is quite high and it's depth will make it difficult to access overhead cabinets. [This review was collected as part of a promotion.]
great product , works great and will recommend this washer [This review was collected as part of a promotion.]
my wife loves how much clothes the tub holds and how quite the washer is. she also loves the sidekick to wash some small loads. [This review was collected as part of a promotion.]