Laundry Made Simple
This washer has exceeded my expectations, great purchase
I bought this along with the dryer four months ago. I loved them both and was very happy with my purchase. However, my washer is now tearing up after only four months! The agitator won't stay attached to the bottom of the drum. I had it repaired, and it broke again on the very first load. I'm still paying for a washer that I can't even use. I am so disappointed. I expected much better in an LG product. [This review was collected as part of a promotion.]
I like the washer, but shortly after it was delivered I noticed water leaking into my basement. When I had a plumber come out to look at the problem, he traced it back to the washer and a hose that hadn't been properly connected. The water was leaking under the flooring behind my washer. When I contacted Sears to let them know about the problem and request reimbursement for the Sears work that had to be re-done. They refused and said I should have known to call them when I found leaking in my basement ceiling. Between this and a discount that was never applied to the purchase price, I'm done with Sears.
I wish I could review the item but after 2 delays and multiple "Guarantee it will be delivered on time" from delivery mangers at their call center, spending hours on the phone just to get customer representative to give me the run around on why my order is delayed or it's not their fault. I've decide to take my business with **********. If you like your items to be delivered on time then take your business else where.
I’ve had this washer now for a few months. I must say I really like it. I was able to wash my king size quilt in it with no trouble. The inside basket is huge,sometimes I have to stand on tiptoes to reach the bottom. It has a 30 minute cycle that I really like. When you need something washed quick it is great. This washer uses more water than my last washer, which is also a great thing.. I used the soak cycle for the first time the other night and it seemed to work really good. I wish there was a hand wash cycle on this washer. It does have delicate cycle but takes a while to finish. I would buy this washer again. [This review was collected as part of a promotion.]