Laundry Made Simple
Stay away from LG products! We bought a top loading washing machine WT1101C Sept. 2014. The transmission/pulsator (part # AEN73131403) broke off completely in the middle of August 2017, not even three years later. Called LG and spoke to Christine D. who assured us it would all be covered and therefore scheduled someone from Mr. Appliance (who they obviously contract with) to take a look. He looked at it for about a minute, said it was broken (really??), said we had no authorization for repair, said it would cost $479 in addition to his service call of $89.95. We called LG back and talked to Jasun Watwood who informed us that Christine D. was wrong to say it would be covered and said they would cover only labor and that only the motor is guaranteed. Will never buy any of their products again. This machine cost about $640 plus accessories (plus the recent 89.95) and we expected it to last much much longer with normal use of one wash 5-7 times per week. No way would we give them any additional money so just ordered a different major brand for another $579. Disgusted.
Purchased the new LG Smart link set. Love the washer and dryer so far. They are so much quieter than my Whirlpool I had. I had one of the first HE top loaders. Hopefully they last too.
I had the Front Loader Washer before this and let me tell you this....You will LOVE it coming from a front loader!!! I feel like I can put like 2 loads of wash in this washer easily with space to spare!! It's not as big as my front loader was because I still have the dryer but I actually have to lean over the thing to dig out my wash!!! That's how deep it is!! You will NOT be disappointed!!!
Worst experience ever! This review is not based on the product as I never got it shipped. They kept canceling and not showing up with delivery. Worst customer service EVER to deal with
Purchased this dryer to replace a washer I purchased 15 years ago. I am SO happy with this washer. I LOVE getting notifications on my iPhone when my wash cycle is done! Not only does it work great, but my clothes are cleaner and softer than ever before. Delivery experience was perfect, the item was delivered when promised and I received regular updates via text message and phone calls every step of the way up to final Delivery. Delivery team was quick, efficient and friendly. Way to go, Sears!