Get Rid of Stains
Better Than Basic
Bottom line is that the washer cleans very well, has tons of room, runs quietly, and is simple enough to use. Controls make sense and booklet helps figure out the nuances of the device. What is somewhat diappointing, and what leads to a 4-star review, is that Smart Diagnosis and NFC tags do not work. We confirmed this via phone call to LG. The end-of-cycle chime, while cute the first couple times we heard it, cannot be changed or disabled. I wouldn't let these complaints dissuade someone from purchasing the unit, though - we still recommend it for the aesthetics and excellent cleaning ability. [This review was collected as part of a promotion.]
Our washer and dryer were pleasant surprises, because i was always fixing our old machines. Everything was great until our laundry flooded one day. Since we have done many loads, we thought maybe it was a fluke. Well when it happened a second time - it was a major concern. Called the place where we purchased them and paid for professional installation and was told that installation guarantee was only good for 90 days. And that it wasn't a defect in the product so they couldn't help. Too bad!!! Fortunately one of the salesperson's son had the same problem - and he tie wrapped the discharge hose to both faucets - preventing them from turning in an emergency - but it held the discharge line in the pipe. Another comment was that maybe my house was too old for the appliance and that I would need a plumber to increase the size of my water discharge lines. I found that to be unacceptable - since we were never told that if you had an older house, expect it to get flooded by the new washer. I hope that you can find an acceptable solution to what seems like an easy fix.
The pump is kind of loud, the end of cycle tune is annoyng, the smoked glass on the lid is virtually useless. I wished that it hd a tub light like the GE it replaced. [This review was collected as part of a promotion.]
Only had the washer for a couple of months, but have had no issues with performance. Add note, this machine is a lot quieter than my old one. [This review was collected as part of a promotion.]
My old washer broke down after 12 years and we had to replace as soon as possible, with a family of four and alot of laundry every week, Tub on this washing maching by LG was huge and we needed a top loader, Runs quiet and uses alot less water than the old washer, 10 year warranty on the motor! hope we never have to use it, energy effecient and a great price. We have owned other LG products and have never been disappointed with them. Great product for the price. [This review was collected as part of a promotion.]
The machine's performance has been outstanding!!!! [This review was collected as part of a promotion.]