DO NOT BUY A TREADMILL FROM SEARS! We had the worst experience. We purchased a treadmill less than 2 months ago. A few weeks after having the treadmill, the motor broke. NordicTrack sent us a new motor (we had to repair ourselves). The treadmill worked for a few more weeks, and then it broke down again. Sears has given us the worst customer service. They will not take back the faulty product because it has been over 30 days (we've had this treadmill for under 2 months). Save yourself some time and money...buy a treadmill elsewhere.
First, very impressed with Sears. Bought this online without difficulty and it arrived in the 2 hour scheduled delivery window as promised. Second, treadmill wasn’t too bad to set-up. You do need 2 people for part of the installation, but overall had it done in under 3 hours. Finally, the treadmill works great. It gets up to speed quickly and is quiet. Good soft platform for running on too (you can increase the firmness if you want). Overall, very happy with this purchase.
Booklet was not as clear as salesman presented it to be. Needed support from Nordic track to help me through the different settings and addressing ALL of my questions. Support was FABULOUS!!!
Was a good treadmill (a little squeaky but nothing big). Now it won't turn on. I haven't own it a year. I emailed Nortictrac to fix but have not gotten a response. I get that things break, but if I pay $1200 for it, it would be nice to have it fixed if it goes out in less than a year. Until I hear back from nortic track, I'm gonna recommend not buying their products.