I think it was a wise purchase. My only issue is working to get the belt aligned. It also moves to one side when I do my walking exercise. I can't seem to fix either problem.
I purchased this item last week and it arrived today. The sale of this item touts 'FREE DELIVERY AND ASSEMBLY'. This is NOT TRUE. Its an oversize item so the shipment is handled by a freight company - not Sears. The freight company delivers to the curb only. THEY DO NOT BRING THIS 300+ lb item into the house. I had to hire Two Men and a Truck to bring it in the house and down the stairs to my basement where it will reside. Next problem - I haven't opened the box yet but judging from it's size and shape it is clearly not fully assembled. I spent more than three hours on more than a dozen calls yesterday trying to avoid the hiring of movers and to figure out assembly. No one at Sears has been able to tell me how I get it assembled. I'm a lifelong Sears customer but this nightmare may make me rethink my future choices.
I purchased my Nordictrack with a fantastic customer service representative, he was very knowledgeable, helpful and courteous. I love my treadmill and the I-fit coach. Thank you!
Whatever happens do not buy Nordic Track from Sears. They will tell you that they will assemble it for you. But once the equipment arrives, they toss you back & forth between Nordic Track & Sears & no one will assemble your equipment. We have spent hours trying to get them honor their word. But of no avail. I will never shop Sears again
Software is sub-optimal.
Sears *****. Customer Service *****, No one speaks clear English, nobody goes the extra mile. They do nothing for the customer. It is a very PAINFUL experience
Okay machine. Takes a long time to set up manually and go. Tours are series of photos that don't give a realistic feel. Otherwise an okay home treadmill, but nothing special.