So far this has been a really good machine. I have waited a very long time to make this purchase and I am very happy with my decision. This model offers many desireable features, one of them being able to fold up as well as blue tooth compatible. I personally find it to be a bit loud, but we looked up other reviews and believe a little belt oil would be a big help with that. As far as the speaker, I find it to be much better quality/sound than I had originally expected. Overall I am extremely happy and would make the purchase again, if given the chance.
We purchased this treadmill only to find out after delivery and setup that it is non-useable without a costly monthy membership to ifit (approx $15 monthly). Meaning, you turn it on and the screen instructs you activate ifit and will do nothing until this is done and your credit card number is entered. As of this posting, this requirement is not noted ANYWHERE in the specs or in the operators manual, nor was it disclosed by the sales associate in the store upon purchase. Several hours of phone calls to Nordic Track, ifit, and Sears yielded each company blaming each other for this debacle. Nordic Track and ifit insist its an agreement with Sears, where as not a single Sears associate from the store level, district level, or customer service has any knowledge of any such agreement. In all my years of being a consumer, I've NEVER encountered such a scam perpetuated by such a well-known company, compounded by the unwillingness of all parties involved to offer any solutions to make it right for the customers who were tricked into purchasing equipment they cannot use. NOTE- after several days of follow up, a store associate was able to find an override - hold down the bluetooth button for thirty seconds until you hear three beeps, then you should be able to use it.
I ordered this treadmill and it arrived with no issues. I spent 2 evenings putting it together, which was a pain but not too bad. BUT THEN I discovered that you CANNOT TURN ON THE TREADMILL until you sign up for iFit, which costs $180 per year and requires you to input your credit card and tons of personal information. They don’t tell you this ahead of time. You spend $750 and think you’re purchasing an item, but after you throw out the packaging and put it together you find out you’re being extorted. Never again. Terrible. It’s $750 plus $180 a year forever.
I purchased this and thought it would be great. Headache day 1. The wheels were not all put on by the Delivery guys although I paid $169.00 for the service. Hence, some of the lower rating. They wanted me to wait around for them to come back and I had to send them a picture in the owner's manual showing that front wheels were supposed to be put on. SAY WHAT??? Next, when the wheels are on, it doesn't move with ease across laminate floors. My older TX model did. I don't see why this one, although bulky, wouldn't. So far everything else is fine but I am not happy with the assembly and the movement of the nordictrack so that is why I am giving them two stars. Add to it the fact that Sears will not reimburse the installation fee but they don't mind taking up your day to send the installation guys back out.
Follow the assembly instructions to the letter! It's very heavy, you will need help to get it in the house or move it once it's put together. Activating the console was a pain in ***. Works great when it is finally ready to use though.