I've only had this machine for a week and used once. BIG thumbs down when you first try to use it as the machine and installation guide try to force you into signing up to ifit. I read a review to hold down the Bluetooth button for few seconds until you hear beeping and the screen starts to work. So glad for that post. Took it through its programs and works great so far. I had a previous Nordic track for 5 years worked great until the motor gave up. Very nice product.
We purchased this treadmill only to find out after delivery and setup that it is non-useable without a costly monthy membership to ifit (approx $15 monthly). Meaning, you turn it on and the screen instructs you activate ifit and will do nothing until this is done and your credit card number is entered. As of this posting, this requirement is not noted ANYWHERE in the specs or in the operators manual, nor was it disclosed by the sales associate in the store upon purchase. Several hours of phone calls to Nordic Track, ifit, and Sears yielded each company blaming each other for this debacle. Nordic Track and ifit insist its an agreement with Sears, where as not a single Sears associate from the store level, district level, or customer service has any knowledge of any such agreement. In all my years of being a consumer, I've NEVER encountered such a scam perpetuated by such a well-known company, compounded by the unwillingness of all parties involved to offer any solutions to make it right for the customers who were tricked into purchasing equipment they cannot use. NOTE- after several days of follow up, a store associate was able to find an override - hold down the bluetooth button for thirty seconds until you hear three beeps, then you should be able to use it.
Had this delivered a week ago and the delivery team did not provide the activation code for the ifit membership. Without it you cannot activate the treadmill and cannot use it even in manual mode. I have a 300 lb paperweight sitting in my living room for the last month and Sears support has been absolutely abysmal. I have been passed from line to line and even hung up on on several occasions. I will never purchase from Sears ever again.