Your delivery and installation gentlemen were very professional and we're very quick and they did an excellent job
One of the arms broke off of our elliptical on the third use. I contacted customer service, and they said that a replacement would be sent and asked for pictures. I sent them the pictures of where the weld broke and they still sent me the wrong part. I would avoid purchasing this elliptical and Nordictrack all together. Their quality control is obviously lacking.
I purchased this item. Initially, I loved it, I used it at least 5 times weekly. After 1 month, it stopped working. I am very disappointed.
We did not receive the 1 year free membership code. Please advise