This item was delivered on time just before Thanksgiving. It comes in one BIG BOX. The guy offered to put it together but I refused. I wanted to do it myself. I lost 10 pounds putting it together. But it was not that hard. I was just being real careful to follow the instructions. Once that was done. It was time for me to go. Man this thing is a torcher beast with no emotions. The ramp going up and down, the resistance is increasing, the little fan is trying to blow you off the thing. On top of that Jillian Michaels is yelling at you to work harder. The TV is great. It has HDMI, USB and coaxial inputs and the sound comes from the speakers on the head unit. Its great. One word of warning, I got on it from the side and almost cut my foot off. KEEP KIDS AWAY. if two kids are playing on it, they could get there feet into one of the rollers and have it cut off. Its not a toy or a jungle gym for kids. This thing is built like a professional machine that you would find in a gym
we have had this elliptical for about 2 months and have only been able to use it ZERO time. We have been doing nothing but replacing parts on it. The customer services seems okay, they ship replacement parts fast but only to find out another component on the machine is broken. The pedals come off the track very easily and the rollers arrived with bad barrings. It looks like a nice machine but doesn't hold up. We are trying to return it but sears wants us to return it to the store and will not offer services to pick it up, though they delivered it.
It worked well for a couple months and then started making loud noised and vibrated. The exterior started to rust all over. the sproket where the drive belt attaches cracked. Support ***** big time, first time no reply or asking if we want to close ticket. They take forever to reply and then they deny everything. I sent them pictures and then they said it wasn't covered. Couldn't wait any longer and bought a different one. No wonder they going out of business. Icon you should be ashamed of yourselves. do not buy!!! Aloha.
This is our 3rd elliptical and or last because it’s fabulous
Purchased for Christmas. According to the instructions I need to register the device on their special website, and that will activate the extended warranty. Also need to register to use the special online software to use for workouts. So they have me take a picture of the barcode on the owners manual, and post it to their website. One small problem. The unit is coming up as something completely different than the Nordic track 14.9, which is an issue to get the software uploads, among other things. So I respond to them under their "questions / problems" department. I explain all of the issues I'm having. No response. 3 days go by, then 3 more. I repeat the entire process. 3 more days go by. So then, I call their 1 800 number. Their "hotline". I'm stuck on hold for 45 minutes, after waiting through multiple menus which prompt me to register on their website. After 45 minutes on hold, I am disconnected. I try again. Same results. This is 3 weeks ago. I can't even use it. BEYOND AGGRAVATED