Like most of you reading this, I did a lot of on-line research before making a purchase. It seems there is no perfect treadmill in a modest price range. I read professional reviews which contain a large number of Icon machines under various names (Proform, Nordictrack etc.) and decided on Nordictrack/Icon with the Proform 995 as a runner up. The extra 10% Sears discount helped me decide on the Elite 3700 by Nordictrack. I?m a ?DIY? guy so customer service reviews don?t scare me off do long as they send out the parts I need while under warranty. Treadmill was delivered to the end of my driveway so I had to get it in my basement. The 200+ LB Deck/motor unit is heavy and difficult to grab onto. We used cargo straps Slung under unit as handles to provide a good two handed grip which made stairs much easier. In hindsight, the assembly fee may have been money well spent but I?m a hard core DIY guy (translated to cheap by my wife). Assembly took about 3 hours not including leveling my baseme nt floor. All holes matched up perfectly for a stable treadmill free of annoying rattles. Some holes appeared misaligned at first but once they were snapped in properly the holes matched up perfectly every time. Finger tight all hex drive bolts first to avoid cross tread and use only hand tools, no motorized. There are 18 self tapping Phillips screws that drive into hard plastic. Hard plastic is nice as it won?t break but makes for difficult assembly. Use a quality Phillips #2 screwdriver (new) with a large comfortable handle to produce torque. I leveled my basement floor using the 12? stick tiles, .39 cents each at HD. The front of the unit is about 3x3 feet and the rear of the unit has adjustable feet to level the rear deck. I used 24 tiles in the process. Treadmill display is monochrome giving the basic feedback. This works for me as I did not want to pay for color screens and have to interest in surfing the internet while running. I watch TV while running or Velcro my iPad to the console for ip TV. Deck is very stable and, in my humble opinion, looks to be top quality. It is a full one inch thick with two cushion settings. I don?t know the material but know it is very ridged. Deck makes noises while running if the rear feet are not sitting perfectly against the floor. Aligning them is an easy turn of the adjustable feet and back to quiet. Motor holds up nicely! It gets to speed fairly quickly. I am 210 LBs and run about 6 MPH. If I lose synch the motor never changes sound, just keep humming along. My previous treadmill would complain and take time to get back up to speed. Motor has not trouble moving the 22? wide belt (which is fantastic in itself) Treadmill runs quiet, most of the noise produced is from my feet hitting the deck. I have only a few days with the treadmill but love it so far. I?m normally difficult to please but feel good about this purchase, would not make another choice given the opportunity. I looked at Sole, Smooth and decided on Icon due to their experience and resources.
I purchased this item for my wife interest free financing with Sears. She used it for about a week before the console stopped working. I hadn't even made the first payment, and now I am making payments on a broken treadmill. Be warned that Sears does not have the same return policy on treadmills as other items. I am waiting for NordicTrack to send a new console.
I replaced an elliptical machine with this treadmill and I'm so glad I did.
Very nice treadmill. Occasionally used, the only thing I wished is that the fan can be directionally adjusted, like in the car vents....but over all easy to assemble, set up and use. Nice wide platform, fairly quiet and easy to lift platform for storage.
Its a great machine.
Product broke within first few months of use. We are in a guam so getting customer support has been very difficult. Would nevey buy this product or anything from this company again.