if your like me you have spent a great deal of time looking for a treadmill and aren't sure how to determine what you want. Then you discover the one you want isn't available in an actual store so you can't test it out. Well, maybe this review will help. After looking all over the internet for reviews and top picks for treadmills, I started to think I wanted the NordicTrack 1750 commercial because of its features, price point, etc. I was disappointed to find that Sears didn't carry that model number, in fact, all their part numbers were different than the NordicTrack ones online. So I dug deeper, pulled the specs, read line by line the owners manuals for multiple models and found that the 5700 and the new (2014) 1750 are almost identical. (the older ones are different) They have the same 3.8hp motor, same adjustable running deck, same touch screen interface, same ifit features, etc. The only real difference is the fan/speaker layout and name. The biggest difference is you can go to sears and try it out, there you will learn to love this treadmill as I did.
First of all, I never do online reviews and the fact that I took the time to do this shows the passion I have for how bad this experience was. My wife and I went to the Sears in East Knoxville. We decided to make an investment and researched the decision heavily beforehand. We chose to go with this machine. We added their protection plan and install. We put all that on a Sears Card to get the 5% (or whatever it was) discount. We immediately paid off that card to zero balance (this comes into play later). The install guys were great. No complaints at all. The very first time I got on the machine, the screen froze and nothing worked. So, I unplugged it hoping it would reset. This happened 4 times in a row. After resetting it again, it started to work but I noticed the right speaker had no sound coming from it. Then touch screen continuously froze. So, less than 2 hours after having this delivered, I called Sears. Keep in mind, altogether, we spent about $2,000 for this treadmill (protection plan, delivery, tax, etc) and we have had it less than a half a day. The Sears manager told me...basically, "we can come get it or you can call Nordictrack." So, I patiently called Nordictrack and spent literally an HOUR on the phone "troubleshooting" the BRAND NEW machine. Naturally, you'd assume they'd be somewhat apologetic and concerned. Nope. Just no big deal to them. They decided "we" (meaning me) need to reprogram the Android software and install a new speaker. Its brand new! So... They mail me a speaker with instructions on how to install it. I installed it easily but I never should have had to do that. They should have sent someone out to do that in my opinion. The second item they mailed was a software chip. I'm not a professor in Business but you'd think a good gesture would be to overnight these items. Nope... they "cant do that". Just snail mail. The chip came literally 10 days after the call while the speaker came in about 4 days. I tried to install the chip and realized I basically have to take the machine apart to do so!! At this point, my blood was boiling. Why would a customer that just spent $2000 on a brand new treadmill have to take apart a brand new machine himself to fix it? Why wouldn't someone come out to my home in a timely manner and repair the machine? Why would a customer not get any kind of assistance or good service? These are questions that I have but I don't care to get them answered. I just wanted this waste of money out of my home asap. I called Sears and told them to come pick it up. I was told it'll be a few days before that can happen. On top of that, as I mentioned earlier, we put this purchase on a Sears card and immediately paid the card of so we would get the 5% discount. Now, when we return this clunker, we have to get credit back on the Sears card THEN call Sears Credit and request a check to be sent to us! So we have to wait to get the money back. Terrible experience!!!!!!!!!!!
I bought this used but got a belt lit from icon fitness. This treadmill is one of my most prized possessions.
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I looked a plenty of treadmills before this purchase and I thought I would be happy. First, setup was easy enough but the controls are too much and you need to apply too much pressure to the controls outside of the monitor. Also, it appears you have to subscribe to iFit in order to get the full use of the features. I already paid for the machine; I really don't want to have to pay for another subscription service. The worst part, the machine squeaks a lot and the belt is slipping. I did the online chat to address the noise and belt issues and they were prompt at setting up a fix. It still needs to be tested though, the parts came in and I'm waiting on a service tech to fix it. I guess we'll see how the machine pans out after the fix. For all the positive comments I found on the internet about this machine, it's not what I anticipated.
The front hood of this treadmill is too close to the walking belt. I constantly stepped on the plastic hood when I walked and read. I had to build an attachment to the hand rests to extend back from the hood to keep from tripping. The time zone in the ifit will not take affect and my workouts do not track daily for my zone. It does have a comfortable walking deck and the safety features work well around my young child.
We (my wife and i) love out Nordictrack. It was a Christmas gift to ourselves. Easy to set up and use. It has great features.