If you are interested in making waffles restaurant/diner style, then PLEASE PAY ATTENTION to detail. My daughter and I are big waffle eaters. I made a specific Belgian Waffle recipe and was very unpleased at first. Tried regular name brand pancake/waffle mix (just add water). That didn't work. I was so upset that I had bought this waffle maker and every single time it turned out to be too darn fluffy! My boyfriend realized where I went wrong... IN ORDER TO MAKE RESTAURANT/DINER STYLE WAFFLES, CRIPSY, CRUNCHY AND SOFT IN THE INSIDE ONLY! You must wait for the light to say "ready" (green), flip over the waffle on its other side, close it and eventually the "ready" light will turn off. After 15-20 seconds, it will read once again that it is "ready" and you may then enjoy a waffle made just as they're done in the diners. (PLEASE KEEP IN MIND THAT THIS WAS IN THE MEDIUM HEAT LEVEL OF THE TOAST LEVEL) I really don't know why this last person said there is no light to indicate when it is ready as there is one. That review should be erased. Once I made these bad-boys the right way I couldn't believe that I was even getting such great waffles for the price I paid. I will never get dressed to wait on long lines with my family in our neighborhood diner on Sunday mornings ever again!!! HAHA!
Bought this last week and I am returning it tomorrow. Waffles would stick no matter what I did. There is no way to open waffle maker if they do stick...there is no handle on the bottom of the waffle maker to hold it in place while lifting the lid. Had to unplug it and wait till cooled to pry it open.
I'm sure the item was probably great for the first person who had it, but I received the product in a damaged box, and there were scratches all over the item. Not to mention, in some places the item was still dirty and oily. The screws that hold the item in place were rusted, and the lid is loose! To top it off, it doesn't even work properly!