The parka is made out of a heavy nylon type material and has a quilted lining to make it warmer. Its a decent jacket that will last some time but the fur on it is like strapping a cat to your face. when you remove the fur strip there are metal button snaps with the male ends pointed at your eyes. thats a bad design. Maybe I can remove them or figure something out. Also they sent the parka with the security badge attached with the liquid ink vials.. had to take it to a store in the mall and they took it off for me. If not it would have been a 1hr30min drive to the closest kmart. not great.. but the coat is heavy duty material should last 5 years easy in the northeast winters. its a great deal on sale.. and if you like the fur its really high quality.. i just don't like it for me.
Sears is sending this to the wrong place. I called the customer service so many times to try to fix this problem. Every time I called I got different answers. When the package was delayed because of the bad weather, the customer service told me to call back when the package is in transit. When it's in transit I called again, the lady put me on hold for more than an hour, then just hung up on me. I called back, she told me to call UPS, because the package is in transit! I've spent so many hours on this and still don't know if and when I'll get it.
Love the jacket! Bought it for my husband and he loves it!! Perfect for the winter storm that just hit! It’s warm thick but not bulky