I purchased this set and the other various plates and cups that match it. I loved the pattern and the colors. Very Mediterranean in style/colors/pattern. Upon receiving the set and other pieces, I became very dissatisfied with the quality of the material used. I received plates still in their cartons broken to pieces, bubble wrapped items smashed to pieces, other things were chipped before even being used by my family. I received 8 dinner plates with the leaf pattern large and running counter clockwise and 4 dinner plates with the leaf pattern small and running clockwise. I kept looking at it and saying now why don't they look right. Then I realized the problem. Customer service was great and has replaced everything that came broken, chipped or just wrong. But, after using just a week, I myself have chipped 3 pieces just putting them on a shelf.
I write this with a very sad heart because I waited over a year to save up for this large collection to replace my older everyday dishes which were Corelle. I have used Pffaltzgraff before. I have a collection of Autumn Berry and an extensive collection of Winterberry. Not one plate, cup or platter has been received broken or became easily broken after I used it. These sets have been used extensively for the past 2 years. Why Napoli has not lived up to these other patterns, I have no idea. But I have been very disappointed in it's overall quality.
I purchased the Napoli round set, along with most every additional piece. I ordered 12 extra salad plates with the rooster, the extra large rooster serving platters, extra coffee mugs. My dishes are about one year old now. It is just me and my husband, I got the extra settings for in the event our kids all came at the same time. So basically we use the four plates or bowls in front, or on top. Every plate and bowl that we use has black mold growing under the clear coat. These dishes and bowls are not cracked or chipped. We do not put these in the microwave, they do go into the dishwasher. If I had to do all over again, I would purchase a different setting other than Napoli. Most of the reviews say they chip easy, so I have been careful. I don't feel comfortable serving my family on moldy dishes. I spent too much to throw them away. Unhappy.
LIke the pattern. The quality is poor. The product chips very easily. The bowls and plates get hot in the microwave. This did not happen with two other Pfaltzgraff patterns we owned in the past. The price is good. I would not buy this pattern again or recommend it to anyone. It does not ship well even with the careful packing they do.
Love the pattern and colors. The quality is extremely poor. I bought the dishes and that same day I had to throw out 2 pieces due to chipping. I do not have a complete set now because most of the pies are chipped. I have had pfaltzgraff dinnerware for 32 years and have never had an issue. Very disappointed!
I love the Napoli pattern because it is so versatile -- you can go casual with it or dress it up. Be careful when the dishes are warm or hot because they will chip more easily at warmer temperatures.