We tried to tolerate the frustration to make it work, its very tough to engage the can blade and motor switch at the same time. You find yourself reloading the mechanism while holding down the install lever button insuring its lined up then it falls forward breaking anything in its way because the base is to thin to hold anything up we hate it finally threw it in the good will corner for spring clean up good thing I had the old one in the same pile still works fine wanted to upgrade LOL
This product arrived already used and broken. I emailed for return/exchanges and received no answer. I go to the returns section online and it says "error". This totally stinks!