I was looking for a basic treadmill--nothing fancy, not too big, quiet, uncomplicated. This met my needs. I use it daily and it's been just right for me.
About six months after purchasing this treadmill, it started making a bad burning electrical smell... After troubleshooting with the manufacturer, it was decided the problem was in fact the motor. Unfortunately, the warranty is through sears. After speaking with sears, the only way to have the motor replaced is to have a technician come out (at my expense - one hundred bucks) and diagnose the problem. If the motor is faulty and replaced it's probably going to cost one hundred fifty bucks. So how much is it to just buy a new motor? four hundred fifty dollars. Really? Fifty dollars more than I spent on the treadmill? Really? Buyer beware... If it wasn't for a failing motor that costs way more than necessary to repair (even though it's under warranty), I'd probably rate the treadmill five stars.
I wasn’t comfortable investing over $1000 for my 1st treadmill but fealt that this one had the basics that I wanted. I wanted variable speeds with the ability to incline, and a heart rate monitor. It’s working great! I feel stronger already in a few uses. I assembled it, only needing my husbands help getting it into the house, (using some rolling Dolly’s helped), it is extremely heavy, and help getting it out of the box. I only needed assistance for two screws for the locking tool, that holds the belt upright for storage. (The screw holes weren’t quite large enough). The instructions for assembly were simple and the hardware wrapped nicely so no missing parts. I would recommend using or buying a Allen wrench set that can be snapped into a ratchet, to save your hands. Took me about 2-3 hrs.
I have had this treadmill for about a year now and use it regularly. It was pretty easy to assemble and get connected.
I purchased this treadmill in April of 2018 and the motor burned out. I've called customer service four times now to report the issue. I continue to be put on hold and left there. The warranty covers the motor and frame for five years.
Says free delivery, then I am told there is no delivery???