This treadmill works great, is relatively quiet. My husband and I love the quick buttons to speed up the treadmill or to raise the incline instantly with out repeatedly hitting the plus sign. Our only complaint is that the readout screen does not have a backlight so you can read it more clearly.
I just got this treadmill 3 days ago, put it all together and it doesn't work. The belt won't move. I called about getting it fixed and a company the size of Sears only has technicians available Monday through Friday from 8 to 5! We both have full-time jobs and we are not about to take time off to have them come and fix something that never worked to begin with! They will not replace it without a technician coming to look at it first. I will be returning the treadmill as soon as possible, canceling my accounts with Sears and never buying another product from them.
After open heart surgery I needed a product to keep me in shape and most of all save me the trip to the Gym! Machine is adequate, easy to follow instructions and easy storage as well.
Great item sold by a terrible store. Buy it elsewhere! As you may already know Sears makes up stuff. It is impossible to talk to anyone in the company about problems.
Ordered this treadmill on June 18 and have not received the product yet. Initially delivery was scheduled for June 25 but scheduled delivery has been canceled for 4 times without any reasons. Very poor customer service with Sears. Never ever going to buy anything from Sears in future.