I did some research before buying this treadmill. I had a Proform treadmill that was about 10 years old and the belt gave out so I decided to get another Proform. I chose this one based on the weight of the machine (its on the 2nd story), the incline, the smaller walking area (I don't jog or run), the 2.0 hp motor is plenty for my 165 lbs, and not really a lot of stuff on it just a basic treadmill to walk everyday on. I am happy with it and like it better than my old Proform that had a bigger belt and more stuff on it.
I just got this treadmill 3 days ago, put it all together and it doesn't work. The belt won't move. I called about getting it fixed and a company the size of Sears only has technicians available Monday through Friday from 8 to 5! We both have full-time jobs and we are not about to take time off to have them come and fix something that never worked to begin with! They will not replace it without a technician coming to look at it first. I will be returning the treadmill as soon as possible, canceling my accounts with Sears and never buying another product from them.
I now workout 3 days a week for health reasons.
I ordered this treadmill on 5/17/18. I paid extra for set up at delivery. It was delivered on 5/31/18. The young men that brought it into my house asked if I had been told they would not be setting it up. I said no. They said they weren't trained and someone would be calling to set an appointment. No one called. I called Sears the next morning. Appointment was made for 6/4/18. I received an email 4 hours before the set time stating the appointment would not work and they rescheduled for 6/11/18. I told them that would not work for me and that I wanted them to cancel the appointment, refund my money and come get the treadmill. I believe I would have enjoyed walking on this treadmill but will not be buying anything from Sears from this point on. I hope they don't cancel the appointment they scheduled to come get the treadmill. I would have rated zero stars, but I couldn't submit without at least one.
I bought this machine on 10/23/15. Over the weekend after about 10 mins the belt would stop moving. I shut it off came back 2 hours later same thing. I called Sears they told me it was out of warranty for service call as well as parts. They want $95 for the call and the part is going to be $150+ that is close to what i paid for the machine. I called Proform, i explained the problem they said it sounds like the control motor and that would be over $150 plus shipping.
My mother is the purchaser of the Proform Crosswalk Fit 415; however, I use the treadmill at least 5 times a week. The walking rods are too short for an effective upper body workout, and I'm only 5'9". The preset workouts are a plus.This treadmill is ok for mild to low-moderate exercise. I know it is a discontinued model, but please consider selling a set of longer walking rods as an upgrade. Thank you, David "Walker"
This was my wife and myself gift to each other.