This is an awesome workout. Already sore after just a few days. There are lots of reviews that mention squeaking and loud noise. I actually had the same problem after the first few minutes. I was very annoyed at the beginning and super frustrated with the loudness. HOWEVER I went in and tried to isolate the issue. Turns out a few of the bolts on the stabilizer were way too tight. After just a touch of slight loosening I have not more noise and squeaking. Clearly this is just my experience but I figured I’d mention for anybody else who encounters this. I will update in a few weeks if anything changes.
All in all this has been a pretty awful experience. I ordered the machine and paid for Sears installation. The machine was delivered as promised but the delivery person insisted installation was not included. I called Customer Service and they also said no installation. I told them to look at my receipt and the extra charges and they tried to tell me those were shipping charges. I responded that the promo I bought it under offered ************* so that was not true. They finally agreed and sent someone by to install it several days later. That individual was very late and showed up at my house at 8pm instead of the 12-4 window that was originally promised. They then spent over 2 hours installing the machine. At that point, although a headache, I now had the machine I wanted installed. That was great for a few weeks until the resistance mechanism stopped working. I have now spent 2 weeks going back and forth with Pro Form and have even shared a video with them demonstrating the faulty equipment. Instead of honoring the warranty, they are asking me to take the equipment apart "AS DEMONSTRATED IN THE EXPLODED DIAGRAM IN THE MANUAL"!!! Seriously? That's a major operation and I can't fathom why this burden is on me instead of them sending a tech by or replacing the item under the term of the warranty. This has been an abject failure from start to end from Sears' to Proform. I wouldn't buy this item or any other Proform item again and I probably will not ever use Sears again.
Update: I got a new machine. It was not put together correctly. .I requested and waited on a service call. No one came...on the third day. Instead of fixing it they sent me an email to pick it up. Sears has really went down hill
I bought this machine the 1st time and sears could not put ot together so I had to return it. Sears offered 150 dollars in Sears bucks (credits). Never received. I purchased it again and made sure they could assemble. Sears called after 2:30pm the day before delivery and said they can't deliver tomorrow because the warehouse didn't have it. Not my problem it should be theirs. . So they set delivery for the next day. Forget that I cleared my day for the original delivery and would NOW have to take yet another day. The installers NEVER put this together before and it showed. They were on their phones with personal calls while doing it (one guy). They were VERY rough with the equipment as well. Hope nothing is broken.
I was supposed to get a free year of I fit with purchase but it will not activate. It says it’s an invalid code. Other than that the machine Proform great. It was also easy to assemble.
MY Machine is less than 40 days old, out of the box and I may have been on it 10 times. I've been trying to tolerate the noise, however it's entirely too much.
It stated that this was a quiet machine and it would not wake up the people in your home. The noise is so loud I don't want to get on the ProForm Cardio HIIT it's annoying. I have asked Sears to come and pick it up. I was contemplating on keeping it however, I did not get the extended warranty when I made my purchase because I knew I had time to make purchase. I called customer service and was informed that the warranty that came with machine has expired; I'm thinking that its covered for X amount of days. Sears said they would give me maybe 20% off whatever price it would be for them to come out and repair a new machine.
Sears did not assemble the unit so l had to return it. A total waste of time. I am so disappointed in this purchase. Never again will l purchas e something like this from sears.