"This is a very great product which has helped me with my coldness issues and would recommend to my friends and family"
Dear Puffs, I used to love Puffs with lotion. It was so soft and gentle on my nose. I don?t know when you changed it, but now it feels like a thinker version of the rough, sandpaper cheapest nose tissue. I plan on beginning to look for a new brand. I know a lot of companies decrease quality in order to increase profits. Sometimes they are forced to do this because of increased production and/or labor costs. I don?t know what your reason was for decreasing the quality of your once wonderful product, but I think you made a big mistake. People just don?t like blowing their noses in sandpaper. Should you change your product and bring back the velvety softness it once had... I will return as a customer. But, until you do, I plan on finding a better product. By the way, I was a Puffs with lotion customer for decades!
I have purchased several boxes to place through my house. And I���m so disappointed. The quality of these boxes of Puffs plus lotion is so poor. I feel like I���m using a cheap napkin from a drive through. I paid for a name brand item that I think is inferior to a store brand. What���s wrong, Puffs?
Your product has gotten worse so much so I will be buying another brand. One can't even pull a tissue out without shredding it into pieces. You have got to do better!!!
I love your product! However, since you���ve changed the size of the box, it no longer fits inside the tissue box covers I have. Now I will have to look for a different brand.
I have sworn by puffs with lotion for years however the last four boxes haven���t had lotion their rough their fore I will be forced to get another brand
I bought a 10 pack..family size boxes..I have never had an issue before..until now..they are rough.then I realized that the inside is super soft. I believe that they were put together wrong. Inside out..