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New Samsung front load washer shakes uncontrollably during spin cycle, what could be wrong?

Bought new washer & dryer, installed them, washer is level. During spin cycle washer vibrates furiously, have tried to build a frame that both fit in tightly & cannot move side to side but washer still shakes violently now causing walls that frame is tied into to vibrate. Is there something else I can do or is there something that I did not do when installing new washer?

Dryers , Samsung , Washers
5 Answers from these members:
by M N Earned 31 community points in Washers
November 15th, 2017
2 votes
Alyssa Mattingly
by Alyssa Mattingly Earned 18 community points in Samsung
May 3rd, 2015
1 votes
Manage My Life
by Manage My Life
April 8th, 2009
0 votes
Jeff Quick
by Jeff Quick Earned 8 community points in Dryers
December 24th, 2014
0 votes
Shawn Huffman
by Shawn Huffman Earned 8 community points in Dryers
December 25th, 2015
0 votes
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