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Kenmore 7620 bottom mount refrigerator

There has been frost on the items in the top rack in the freezer compartment since we've had this refrigerator. New in July 2010. Now the freezer drawer doesn't pull out all the way and the rack only pulls out a short distance. I suspect ice is the culprit. I've adjusted the freezer temperature above 0 and below 0, with little to no degree of success. The freezer is not opened often and as it's new, the seals should be good. Help.

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Kenmore , Refrigerators , Appliances
2 Answers from these members:
Manage My Life
by Manage My Life
August 29th, 2010
Answered in 14 minutes
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scott d
by scott d Earned 129,803 community points in Appliances
August 31st, 2010
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