Thank you for your question.
I can understand wanting to solve this problem so you will quit ruining clothes.
It actually sounds like the clothes are getting caught between the drum and the front housing.
I would like you to try and check for excess play on the drum seal.
If you will open the dryer door and reach you hand up into the top center of the drum and push up to see how much free play you have.
If you can move the drum up more 3/8 to a 1/2 inch it sounds like the drum seal will need to be replaced.
Check you make sure the plastic drum ring is still in place. You will need to use a flash light with good beam because you may not have enough light to see the ring on the front edge of the drum. It glides on the felt and drum supports and if it is worn it will need to be replaced.
If this seems to be the problem and you would like to repair this yourself I have given you a couple on images below to help with the process of replacing the front drum seal.
The part number for the front drum glide is; 131963900 and the upper felt seal is: 134440200 and the lower seal is: 5303937183 and you can order these parts from:
Sears Parts Direct
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: [Sears Home Services | searshomeservices.com?sid=MMLxexpertxmerch
I hope this will help and if you have more questions please use the thread link and I will be more than happy to help you further.
Thank you for using Manage My Life.