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karla zellner

what can i do so my clothes stop getting caught on the dryer vent and ripping

kenmore dryer, model no. 417.88042700, serial no.XD84311169 . our clothes keep catching on the outside corners of the dryer vent while drying. then they twist and twist while drying until they rip or tear, pull off hooks or buttons. it's ruined so many clothes.

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Dryers , Kenmore , Washers
51 Answers from these members:
Manage My Life
by Manage My Life
January 10th, 2012
Comment
Jana Moran
I don’t know if you still have this dryer or not. It is now 2018.
Jana Moran
Oops, meant to keep typing above. I have had the same issue and my dryer is only 2 yrs old. I read the comments about the lint buildup and they are true. I couldn’t believe the lint built up beneath my lint trap. I removed it with using a long meat fork and my vacuum. It did wonders. The lint trap slid in place nicely and is flush at the top. So it does work to remove what is built up below it. It’s too bad that it does build up and doesn’t go where it is supposed to, but at least there is an answer. I have the model 81182310. My biggest problem was my bed sheets getting caught on the right corner of the trap. Now all is good! Hope this helps.
3 votes
Mark Richards
by Mark Richards Earned 68 community points in Kenmore
June 28th, 2013
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3 votes
wilda adams
by wilda adams Earned 43 community points in Kenmore
May 17th, 2015
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Amy Goebel
I just did this using wooden kabob skewers and it was a bit time consuming but it fixed the problem. I can't believe how much lint was down there that you can't see unless you're REALLY LOOKING!
John Steinbeck
Removing the lint will not be a long term solution. The true problem is in the design of the plastic frame that holds the lint trap.
3 votes
Manage My Life
by Manage My Life
July 3rd, 2013
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2 votes
Shirley Franklin
by Shirley Franklin Earned 32 community points in Washers
April 23rd, 2015
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2 votes
silvia chaidez
by silvia chaidez Earned 24 community points in Kenmore
August 10th, 2011
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1 votes
silvia chaidez
by silvia chaidez Earned 24 community points in Kenmore
August 11th, 2011
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Penny Ayala-Duncan
I am the same way Silvia. It's torn up hundreds of dollars of new clothes in the short time I have had mine and the lint filter keeps doing it
0 votes
Manage My Life
by Manage My Life
December 19th, 2011
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0 votes
Manage My Life
by Manage My Life
December 21st, 2011
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0 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
December 22nd, 2011
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0 votes
Manage My Life
by Manage My Life
December 23rd, 2011
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DARLEEN BRANNEN
The trap will sit flush if you remove the trap and examine the area below. For some reason lint accumulates under the trap preventing it from seating completely. Try removing the trapped lint and re-seat the lint trap.
Paul Hoang
Any solution so far? We have the same problem and costing us too much money from damaged to destroyed clothes. I’ve used a vac cleaner and sucked out all the lint inside and under. I have even removed the outside and drums to clean out all the lints. Still the lint catcher does not sit flush and sticks up .5” on the right side which catches, twist and tear off clothing. Any solution please PM me.
0 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
December 28th, 2011
Comment
Vickiek05
It is not acceptable that I should have to vacuum under the lint filter using special tool with each use of dryer to keep build-up of lint from forcing filter up high enough to catch clothes!
0 votes
Manage My Life
by Manage My Life
December 30th, 2011
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0 votes
Manage My Life
by Manage My Life
January 3rd, 2012
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0 votes
Manage My Life
by Manage My Life
January 11th, 2012
Comment
Paul Hoang
We bought our dryer in 2010 and has been having th same problem since the starts. We just didn’t catch the culprit till later on. My model is aos more Elite model 796.90512900.
0 votes
Mark Barnett
by Mark Barnett Earned 7 community points in Kenmore
April 23rd, 2012
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0 votes
Manage My Life
by Manage My Life
April 23rd, 2012
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0 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
April 24th, 2012
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Theresa Mallon
I have the same problem with my LG dryer. What is the solution??
JERRY RUSH
Sam,
I read all of the many threads from "Shop My Way" when I was investigating my dryer problem, and I was surprised to find many other people who were experiencing the same issue with their dryers. I have also had clothes ruined by the lint trap right edge sticking up, and just recently had to cut off a strap that had become tightly wound around the right edge. You reported back to a couple of people in one of the threads that there is a new redesigned lint trap for the dryer. I also need this updated part. I even went to the trouble of removing the lint trap assembly and cleaning all signs of lint from it and the problem is still present. The right edge of the lint trap simply will not seat all of the way down. This has to be a manufacturing defect with so many people complaining of the same thing. Here are the numbers you need. Model No.: 82192900, Serial No.: 911kwlr00520. This is the electric model 796.8219#. Frankly Sam, we have been dealing with this problem for a long time. After reading the same complaints from so many people, Sears should have recognized and owned up to this problem a long time ago. Sears should have sent their technicians with the parts to every owner's home and replaced these parts free of charge, no matter what the warranty status, years ago. Let me know what Sears is willing to do to correct this problem.
Thank you,
Jerry Rush
0 votes
Manage My Life
by Manage My Life
October 13th, 2012
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0 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
October 15th, 2012
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alyson alyson
I came across this thread as I am having the same issues with my Kenmore Elite Steam dryer model 796.81728000. I too have lost several hundred dollars worth of clothes and am getting really frustrated. I called Sears Home Service as suggested and they said they could send someone out if I paid for it. If this is a defect in the product I should not have to pay for this. They gave me the number of the recall department and I called there and they told me it was not under any kind of recall and to call the Sears Home Service. This is not good customer service on a known defect. Has anyone ever had Sears fix this problem or are we all just stuck with a defective product that ruins the very thing that we thought we were buying a quality product to protect. Will these parts work for the .817 models as well?
Ravi Sharma
I am have the exact same problem with my model796.91582410. Very upset with this obvious design flaw!
Su Mabburu
I have a exactly the same problem with my LG dryer which was the most expensive model in LG dryer line up. Model number: DLGX4271v. Any ideas how to get tgis fixed. My dryer has its lint filter is warped on the right side. It does not sit flush at all.
0 votes
Logan Anderson
by Logan Anderson Earned 7 community points in Kenmore
October 26th, 2012
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0 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
October 30th, 2012
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0 votes
Manage My Life
by Manage My Life
June 6th, 2013
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0 votes
Manage My Life
by Manage My Life
June 17th, 2013
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0 votes
Manage My Life
by Manage My Life
July 2nd, 2013
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0 votes
Manage My Life
by Manage My Life
September 3rd, 2013
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0 votes
Manage My Life
by Manage My Life
September 3rd, 2013
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0 votes
chris dales
by chris dales Earned 7 community points in Kenmore
March 16th, 2014
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0 votes
todd PANTEZZI
by todd PANTEZZI Earned 7 community points in Kenmore
June 14th, 2014
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0 votes
RENEE TILLER
by RENEE TILLER Earned 7 community points in Kenmore
June 30th, 2014
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0 votes
David DOSREIS
by David DOSREIS Earned 7 community points in Kenmore
July 9th, 2014
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0 votes
Kristen Mandel Grenz
by Kristen Mandel Grenz Earned 7 community points in Kenmore
July 17th, 2014
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0 votes
JERRY RUSH
by JERRY RUSH Earned 8 community points in Dryers
January 9th, 2015
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0 votes
Vickiek05
by Vickiek05 Earned 8 community points in Kenmore
February 28th, 2015
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0 votes
Todd Wilkers
by Todd Wilkers Earned 8 community points in Kenmore
March 15th, 2015
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Amy Goebel
By Amy Goebel
1 minute ago
I just took out the lint trap and used wooden kabob skewers to clean all the lint that had fell below it. I have to admit, it was a bit time consuming but it fixed the problem. I can't believe how much lint was down there that you can't see unless you're REALLY LOOKING! It had to be at least 2 packed cups worth!
John Steinbeck
Removing the lint will not be a long term solution. The true problem is in the design of the plastic frame that holds the lint trap.
0 votes
karalyn naiburg
by karalyn naiburg Earned 8 community points in Kenmore
May 7th, 2015
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0 votes
ADAM MUHS
by ADAM MUHS Earned 8 community points in Kenmore
November 11th, 2015
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maria dlobik
I have the same exact issue with my dryer - same model #. Have you found any sort of resolve for this!?! I am sick about all the clothes that it has destroyed!
0 votes
Lisa Harbeson
by Lisa Harbeson Earned 8 community points in Kenmore
January 4th, 2016
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0 votes
Ravi Sharma
by Ravi Sharma Earned 8 community points in Kenmore
September 22nd, 2016
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0 votes
JEREMY MORGAN
by JEREMY MORGAN Earned 8 community points in Kenmore
December 30th, 2016
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0 votes
Carleigh carleighcauley
by Carleigh carleighcauley Earned 8 community points in Kenmore
January 16th, 2017
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0 votes
John Steinbeck
by John Steinbeck Earned 8 community points in Kenmore
January 30th, 2017
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John Steinbeck
In doing more research I discovered this part is called the Dryer Lint Screen Cover (part#MCK49049101) and sells for about $27. I'm not sure if what they sell as a replacement part has been reengineered to correct the problem or not. The photo of the part online doesn't allow me to see the problem area and to see if they've changed it. I'm not going to buy one to find out as I fixed mine with a Dremel tool.

0 votes
Terrance Marrow
by Terrance Marrow Earned 7 community points in Kenmore
January 26th, 2019
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0 votes
georgie323
by georgie323 Earned 7 community points in Kenmore
June 19th, 2019
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0 votes
afritz afritz
by afritz afritz Earned 42,663 community points in Kenmore
February 3rd, 2011
Answered in 5 minutes
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-1 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
February 4th, 2011
Comment
David DOSREIS
you that stupid how any people are telling you its getting caught on the lint filters big bulky square corners and you come back to the felt and drum glides every time? you an expert in what exactly?
-1 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
August 11th, 2011
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Vickiek05
It IS NOT the drum/housing!! It is the lint filter. Design flaw !!!!
-1 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
January 3rd, 2012
Comment
Paul Hoang
Sam,
Can you send me the replacement parts for my model? I have the same problem as others posted here. I have a Kenmore Elite model 796.90512900. Please email me (loveinbeing@gmail.com) the process to get the replacement parts
PATRICIA J
Sam, I also have a 796 model and would like the replacement parts. I have the same problem as others and am on my third lint filter replacement. My model number is 796.80512900. Can you please email me (walterlj@earthlink.net) the process to get the replacement parts please. The amount of clothes that have been ruined is tremendous.
-1 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
January 4th, 2012
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-1 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
January 11th, 2012
Comment
Dustin Reaves
Has this issue ever been resolved. I have an LG Model #DLEX3470V that is having the same problem. I have contacted LG and all they want to do is sell me a new lint filter. I have removed the assembly completely several times and cleaned out the until but the filter will NOT seat correctly and continues to snag clothes just as others have explained.
John Steinbeck
This problem of the right side of the lint trap springing up and becoming a catch point for clothes tumbling in the dryer arises from the design of the plastic frame that holds the lint trap. The lower left portion of that frame doesn't allow enough room for the frame to seat properly and springs the lint trap up and to the right. I fixed this problem by creating a larger window in the edge of the frame using a Dremel tool. This allowed the lint trap to seat itself and stay at the proper depth.
The plastic frame that holds the lint trap is easily removed by taking out the four screws that hold it in place.

If you've had the assembly (what I call the frame that holds the lint trap). Then you are close to the solution. I'd post the photos I took but I am not sure that is possible here.
-1 votes
Sam A
by Sam A Earned 26,929 community points in Kenmore
January 11th, 2012
Comment
-2 votes
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