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Water/ice continues to accumulate on the top shelf of my refrigerator, even after I cleared the defrost drain plug. What else can I do?

I own a Kenmore refrigerator - Model 106-69862990 - mfg. date 11/89. A couple months ago I noticed, for the first time, water/ice on the top shelf of the refreigerator. It was suggested I clear the defrost drain plug. It was indeed blocked by ice. I cleared all the ice and assured that water was draining through the plug all the way to the drain pan under the refrigerator. However, the problem continues to occur. I have cleard the drain plug of ice a few times in the last couple months. What else can I do???

Kenmore , Refrigerators , Appliances
3 Answers from these members:
Joseph Perez
by Joseph Perez Earned 57,116 community points in Kenmore
March 28th, 2011
Answered in 7 minutes
0 votes
scott d
by scott d Earned 129,840 community points in Appliances
March 30th, 2011
0 votes
Juanita Silliman
by Juanita Silliman Earned 8 community points in Kenmore
July 27th, 2021
0 votes
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