Sound like a frozen line or bad water valve to me... If you have a water dispenser, is it working? There are several other considerations we should think about. I have provided a link below that will go over some different issues that pertain to this subject. Without a model number, it is difficult to be more specific. Send us the model number if you are able to. It would be helpful to us. I hope this link is answers your question and have a pleasant morning.