I know that it can be very frustrating to have issues with your refrigerator.
The error code means that the main control board lost a feedback signal from the icing fan motor for over 115 seconds. This fan is located in the rear of the freezer section, on the left side of the fan cover. The fan supplies cold air for the compartment where the icemaker is located. The error code may be cleared by disconnecting power to the refrigerator for about 3 minutes, then plugging the unit back in. The code will be cleared, but may come back if the icing fan does not start running.
If the error continues to come back after the power has been reset. There may be ice formed around the fan housing preventing the fan from running. The fan cover can be removed, but is time consuming and difficult. You could just unplug the unit for 24 hours and leave the doors open. This will allow any ice build-up to melt and return the unit to proper operation. Since the unit is brand new, it is covered under the warranty. If you would like to schedule service,
just click on this link to schedule service:
Sears Home Services
. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.