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Kenmore freezer quit working 25519702010 Kenmore Freezer
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Our Kenmore freezer quit working and in looking for a solution I am finding that Sears is practically telling people that it is too bad but there is nothing they can or will do. Why is that? My model # is 25519702010. We have had Seas products for many years and have never had a situation like this and if this is the response that is going to be given we will most likely turn to another manufacturer.
4 Answers from these members:

Searspartsdirect.com is always a great resource to find the answers to your parts questions.
Your Sears partsdirect expert will research your question and respond within two business days but usually sooner.
Thank you for using Searspartsdirect.com!
Your Sears partsdirect expert will research your question and respond within two business days but usually sooner.
Thank you for using Searspartsdirect.com!

0 votes

Hello glad to help. Thank You for choosing Sears PartsDirect.com
I am sorry and do understand your frustration when you have heard news from Sears that we can't help. That sounds very strange to me so I do apologize. You gave me a great model number 255.19702010.
You say the freezer quit working. I am looking at parts like a control board, power cord. Do you know what you may need? Here is a list of a couple parts so click on them and take a look.
searspartsdirect.com/partsdirect/part-number/501114550002/0046/405?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=501114550002&sid=MMLxexpertmerch
searspartsdirect.com/partsdirect/part-number/502407000229/0046/405?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=502407000229&sid=MMLxexpertmerch
searspartsdirect.com/partsdirect/part-number/501119550005/0046/405?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=501119550005&sid=MMLxexpertmerch
If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com
I am sorry and do understand your frustration when you have heard news from Sears that we can't help. That sounds very strange to me so I do apologize. You gave me a great model number 255.19702010.
You say the freezer quit working. I am looking at parts like a control board, power cord. Do you know what you may need? Here is a list of a couple parts so click on them and take a look.
searspartsdirect.com/partsdirect/part-number/501114550002/0046/405?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=501114550002&sid=MMLxexpertmerch
searspartsdirect.com/partsdirect/part-number/502407000229/0046/405?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=502407000229&sid=MMLxexpertmerch
searspartsdirect.com/partsdirect/part-number/501119550005/0046/405?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=501119550005&sid=MMLxexpertmerch
If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com

0 votes

Model #25519702010 Kenmore freezer no parts are available for this- I need a compressor replay

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