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Has anyone else had trouble ordering Underworld: Blood Wars (Blu-ray / Digital) or are they screwing with me or syw? Wrong item sent twice - so far..

First they sent Resident Evil DVD then they sent Underworld on DVD - NO BluRay, NO Digital. Are they screwing with me or are the employees trying to speed their demise through Return Shipping Fees?
The kicker is the back of the DVD states "Get more on the BluRay". I knew that from my research and decided on the BluRay for that reason. Thanks for the salt for my wound and the flashback to last year when you kept sending a Medium hoodie when I ordered XXL ALL 4 TIMES before I gave up when they refunded Expired Points - that is unusable points not replacements FOR expired points. Not to diminish real pain and suffering but I feel like PTSD from these flashbacks.

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