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Why won't my new Craftsman 5600 generator idle down when not under a load?

My Craftsman generator model # 580.325600 5600 watt 10 H.P. is new but out of warranty, (i have had it in storage) it will not idle down and never has (even the first time i used it when it was new)and only used it once since i bought it,- it runs full balst all the time even when no load is on it, i can pull back the throttle by hand and make it idle down but when released it goes back to high rpm , there is only one spring on the govenrer should it have two springs ? i know it is not good to run full throttle all the time, I wrote to sears and they sent me to ask you, i have a owners manual it is no help to me, what do ya think is wrong?

Craftsman , Wall Ovens , Lawn Mowers
1 Answer from this member:
Manage My Life
by Manage My Life
September 25th, 2009
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