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Salt tank full of water, no soft water

Kenmore water softner model Nos. 625.348571, 625.348591 Serial # 62093 Date code 99279.

Salt tank is half full of water (not up to over flow outlet) and is not producing soft water. Checked venturi screen and plugs and they look very clean. When a regeneration is called for it appears to begin the process, (have not watch it through the whole cycle) the cam and gear on top of the rotary valve housing appear to be turning during the regeneration process. No salt bridge present.

2 Answers from these members:
Manage My Life
by Manage My Life
November 6th, 2010
Answered in 14 minutes
0 votes
Mark T
by Mark T Earned 30,728 community points in Kenmore
November 7th, 2010
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