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Kenmore Elite HE3t washer: H/F code: Cannot undo inlet hoses

I have a Kenmore Elite HE3t washer, and have been getting regular H/F codes for a couple months. I just press cancel, wait a few minutes and resume. It's been getting worse and worse now. It does not happen right away but usually after 10-20 minutes. After pressing cancel and resuming, it may come on again a few more times. Sometimes it shows up as II/F, or dL/F, and not H/F.

I read elsewhere on this site that maybe the inlet valve screens need to be cleaned, and I should try taking off the inlet valves. However, I cannot undo the inlet hoses. They are 1" apart from each other and there is a metal angled thing. If I try undoing one, after turning the left one about half a turn, it gets blocked by the other hose. I just don't see how it's possible to undo them from the outside.

I have attached a picture of how the hoses connect for illustration (top down view).

Am I supposed to open up the top of the washer? Or call for professional help? Wanted to check this forum before giving up.

help please,
thanks,
Evan

Tags
Kenmore , Washers
3 Answers from these members:
Manage My Life
by Manage My Life
May 14th, 2011
Answered in 27 minutes
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LYLE W.
by LYLE W. Earned 129,810 community points in Kenmore
May 16th, 2011
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LYLE W.
by LYLE W. Earned 129,810 community points in Kenmore
May 16th, 2011
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