Thank you for submitting a question to Manage My Life.
I am sorry you are having problems with your dishwasher.
These dishwashers do not have a shipping latch. If the door will not open the regular latch may be broken.
If your dishwasher is not installed beneath the cabinet, you can press down on the strike on both sides and it should release.
I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.
Thanks again for using Manage My Life.