Thanks for contacting ManageMyLife.com. I am sorry you are having a problem with your washer. Without the model number it's difficult to give exact information. Generally speaking what you have described is a faulty watervalve. The watervalve should hold back all the water pressure until you start the washer. If water seeps past the valve with the washer not in use then the valve will need to be replaced.
Remember to disconnect power before attempting access.
Please see the image provided for access instructions.
To order parts please visit
with the model number.
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. You may visit
and click on the red Start now button.
I hope this helps.
Thank you for using ManageMyLife.com.