Thank you for your question.
I am sorry you are having a problem with the dryer. If the motor is turning but the drum is not turning I suspect the belt has come off or broke. I have posted an image below that shows how to open the dryer for service. Click on the image to enlarge it.
Note! Unplug the dryer before attempting ant service.
Once you remove the front panel you should be able to determine if the belt is broke. If the belt is broke you can order the replacement belt from our parts website:
Sears Parts Direct
To remove the drum to install the belt you need to remove the screws in the front bulkhead. Then lift the bulkhead to remove it. Next, slip the belt onto the drum and follow instructions for routing the belt.
I hope this is helpful. Please let me know if you need further assistance.
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:
Sears Home Services
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