electric range simmer select control board issues
Kenmore electric range 790.9642340B. Left front burner stopped working after popping noise when simmer select activated. Replaced burned out switch. burner still not working. Repair technician determined that burner was okay but simmer control board was faulty.
Ready to replace simmer control board. Will this solve the problem?? Are there inherent design flaws with the simmer select function with this model? There is evidence on the web with other customers having the same problem with same model stove. I am trying to determine the source of the problem because I don’t want to keep chasing parts before I know the repair history of this model?
Could the simmer select switch itself be the problem. Both the burner switch and the simmer select switch for the left front burner sit just above where the leaky vent duct from the oven tries to vent the oven forward, under and between the control panel above the stove top. Could this greasy deposit cause either switch to fail.
This is my last resort to get any kind of technical product info after four calls to three different numbers at Frigidaire who referred me to Sears who referred my to Manage My Life.com.
This is customer service at it’s American Corporate best where both the manufacturer and the reseller take no responsibility for the products they sell and yet expect to develop brand loyalty as the result. It’s no wonder corporate america wants the voting consumers to remain as under educated and informed as possible!
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