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Kenmore fridge issue

Part number: 596.65934403, Serial number: KY0220865
The fridge ceases to be cold, while the freezer builds up ice. Defrosting cycle is audiable, but manual defrosting is necessary every few weeks. As I am defrosting it now, I can hear ice chunks falling into the drip pan. Can I manually check the defrost cycle to see what the problem is - is there a servicable component I can replace (circuit, heater element, relay, etc?) - should I get a tech out here or just invest in a new one? Looking for options....

Kenmore , Refrigerators , Appliances
2 Answers from these members:
Manage My Life
by Manage My Life
April 3rd, 2012
Answered in 6 minutes
0 votes
scott d
by scott d Earned 136,816 community points in Appliances
April 4th, 2012
0 votes
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