[This review was collected as part of a promotion.] Most the time a refrigerator purchase is limited to what's affordable in your price range and you have to live with what you get. There's not much that has changed in refrigeration technology from when I bought my first one 40 years ago. Essentially they all do the same thing, keep your food cold. I've seen trends come and go with all sorts of designs and weird features. This refrigerator however keeps everything classic, but gives it a modern twist. Not many people are into side by side these days, but after experience with top and bottom, and french door, side-by-side is what I feel fits my needs best in regards to accessing my food quickly. The door handles are hidden which gives this a sleek look. The ice maker makes ice, the water dispenser dispenses it. It does everything it needs to and it does it gracefully. There's no loud machines whirring or shaking. It runs super quiet which was a must for us as we live in a smaller space with an open concept floor plan. The 10 year warranty on the compressor gives us peace that our investment is going to last as well. I had a small issue which samsung support quickly addressed so you know you have the backing of one of the best and biggest companies in the game right now. Bottom line, if you're looking for side-by-side, you will be hard pressed to find anything better than this refrigerator.
second review. just can't recommend this refrigerator. we are on our second repair request to address our fruit and vegetable bins which constantly cause our produce to freeze. our first request had to replace the main pub and the tech said this model has issues and to expect further work needed. well, here we are still having issues and will need a second appointment to address. we have only had the refrigerator 8 months and first repair was after 5 months (would have been sooner, however, tought to find service during covid). warranty is good until 12/2021, and i am hopeful it can be fixed or samsung deems this one a lemon and replaces.
some my vegetables got freezing in the refrigerator. the temperature is so not even. i have used it for 2 months and set the temperature to 5 ������still not working. just required repair service. hope they could fix it. i am a great samsung fan. i bought my washer, dryer and refrigerator from it. but it's disappointing to have this one.
nice to ok unit, refrigerator size is perfect, freezer size is ok, maybe a bit small, counter depth is just perfect. unit is quite, ice maker production is ok for us (two people). it lacks a light in the water/ice dispenser area. had i known how important this light is to see the filling of glasses etc. may have looked at other options.
hoping samsung will consider a modification for this model.
long story short, we can't keep any items we don't want frozen in the vegetable drawer. we have had to throw out on a frequent basis, most vegetables due to freezing. we have had a repair person come out to no avail only to tell us to make the temperature of the fridge warmer. it is already at 40 degrees and anything above we will risk spoiled food.
in addition, the outside finish is starting to finish, and despite being coated to prevent fingerprints, the coating seems to be ineffective with 3 kids!
overall, i would stear clear of this product, as i have read other reviews with the same issues.
Purchased this device in September, Arrived a month later, missing a drawer. Contacted Samsung and wrong part was sent. Contacted again 4 times and each more than 40 minutes with multiple transfers and promise of delivery in a week. It is really disappointing. [This review was collected as part of a promotion.]