I have no idea what previous reviewers are having issues with. This is my 5th time buying these gates! My 4th child just started walking so it was time for gates. I've used these exact ones for every child. Tried others but they just don't hold up like these do. Install is so easy a child could do it(with supervision) Not only are the gates sturdy and easy to use the company is great too! I called up to order some more of the pieces that attach on the wall so I could use one in multiple spots and the company just sent them out no charge.. completely unexpected but greatly appreciated. They went above and beyond and that's the kind of company I like to do business with. I will say this... There is a trick to these gates when using the hinge and gate stop cups.. you do not extend the gate all the way inside the cup.. just enough so it touches the back of it because when you lock it, it extends just enough to secure itself inside the cup! Even my 6 year old can get in and out by herself after showing her just a single time.

I agree the locking mechanism is a little tricky but that's the point my toddler cannot get it open. I personally love this gate because I can put it at the end of the hallway and just remove it in the morning but with the hinges it actually holds unlike most pressure held gates. I would not use it as a permanent gate but for something at night to keep the kids out of the kitchen if they wake up and feel like getting into things it's absolutely perfect.

I installed and used this for a year to keep our puppy from using the stairs. Puppies that climb stairs a lot can get hip dysplasia. I removed it when she was old enough to use the stairs, but now I'm installing it again for the new dog. I think the poor reviews are from people who use the temporary "pressure" mount instead of the screwed-in permanent mounts. But, I'm not sure I would want to trust that a toddler couldn't push over the gate at the top of stairs when only held by the pressure pads.

I am a family childcare provider. I have used MANY gates. This gate is by far the worst. I need it to switch between two different doorways fairly regularly - nearly impossible to resize from door to door and even more impossible to get locked in place. I have to literally put all my weight on the locking handle to get it to lock.

I purchased this gate for my in home daycare. What a mistake I have to fight with it to get the handle to go into unlock then I cant even slide the gate open. it took me well over 10 minutes to get it to open to get the hardware out. now it wont lock with the gate open. it is clearly not a one handed gate I struggle with two hands. I am very disappointed. I saw one review where someone had no issues they got lucky. I will be trying to contact safety 1st. by the way I only gave it one star because the website insisted on it