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Samsung

Samsung DW80M9960US/AA 24" Top-Control Dishwasher with Flextray™ - Stainless Steel

Item# 02217233000P | Model# DW80M9960US/AA | Added on May 17, 2017 |
Sold by Sears.com
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Description Specifications
Your Dishes, Your Way Your dishes will come out sparkling clean with the Samsung dishwasher with Flextray. The WaterWall™ maintains maximum pressure through the wash with a powerful, streaming wall of water. An AutoRelease™ door opens automatically to circulate air and accelerate drying time, while the third rack provides additional loading capacity. With Zone Booster™, you can target certain areas of the dishwasher with custom settings to wash delicate glasses and tough-to-clean pots in a single load.

Plenty of Space

  • Washes up to 15 place setting at time
  • Third rack with Flextray™ is a removable rack that simplifies unloading silverware and oversize utensils
  • Adjustable upper rack makes it easy to fit various dishware shapes and sizes

Powerful Cleaning

  • WaterWall™ 2.0 Technology delivers maximum pressure with a powerful, streaming wall of water
  • Zone Booster targets different zones of your dishwasher with custom settings
  • Perfect for lighter loads, Express 60 helps speed up the wash cycle
  • Seven wash cycles and eight cleaning options let you customize each load

Smooth Operation

  • Smart Control app lets you remotely control and monitor your dishwasher from anywhere with your smartphone over Wi-Fi
  • Control Lock keeps kids from changing the settings by accident
  • AutoRelease™ door automatically pops open at the end of a cycle to circulate air and accelerate drying time
  • 38 dBa sound level ensures quiet cleaning
  • ENERGY STAR® certified to help save on
... read more
This product is:
Energy Guide Rated
Ratings & Reviews

Overall Rating:

Average
(34 Ratings)
  • 5 Stars
    (12)
  • 4 Stars
    (7)
  • 3 Stars
    (0)
  • 2 Stars
    (4)
  • 1 Star
    (11)
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Most Helpful Reviews:

Praise
By samsung
October 7th, 2017
Did you hear something?

This is the quietest dishwasher I have ever owned, I actually didn’t think it was even running, you won’t hear anything. The design, features and operation are top of the line, the 3rd rack is something I didn’t think I would use, but I was wrong, it’s use and position is perfect. Connecting the WiFi feature does take a bit of time and its intergration into Samsung Smarthings without the separate app would be a plus, but the feature is cool, overall this one is 5 Star!

8 found this review helpful
Criticism
By samsung
September 18th, 2018
Very Quiet but doesn't clean well

We purchased this for our newly built home 3 months ago based on the features it offered and its relatively good reviews. But so far its performance doesn't come close to what we'd expect from a machine at this price point. I've included pictures of some of its "basic" cleaning fails - fails that most of our previous dishwashers (models that were well below the price of this one) would not have had. I don't expect any dishwasher to get baked on cheese or burnt on foods off, but I do expect all machines to have no problem getting light greasy residue off ANY surface - afterall, hot water alone does a decent job on its own doing that. So add in a Finish Powerball Tab and Jet Dry, like I have been using for the past several years in all of my machines, and I easily expected this machine to have no problem with greasy residue and lightly soiled dishes. I've used the "heavy" cycle option, and have added the hi-temperature boost option in an attempt to get it to clean better but to no avail. I'm really surprised this dishwasher has such consistently good reviews for its washing capabilities and am just glad we haven't experienced any of the mechanical failures that seem to be its real shortcoming with most of the consumers that are unhappy with it. I'm beginning to wonder if our machine was somehow not installed correctly or has a defect? It runs just fine and is super quiet - it just doesn't clean that well?

2 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
annieb03
have it

Nice Looking but Not Worth It

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I have owed this dishwasher for less than a year and I have nothing but problems with it. I rarely use the dishwasher, except for big family gatherings. This wouldn't clean anything. I would rinse dishes (practically wash em) then put them in the dishwasher, everything was still dirty. Sears technician discovered the motor wasn't working, and replaced the motor. Now the sprayer isn't working. As much as a person pays for these products they should work. Purchased a whole home appliance warranty from Sears, the money spent on that I could have just bought another dishwasher. Disappointed and frustrated.

December 2nd via sears.com
0 of 0 found this review helpful.
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samsung-en_ca

Horrible piece of (quiet) junk

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I bought this piece 4 months ago and it is my second call to the service desk! LC error codes, the machine won't stop blinking and pumping out. Even when I stop the breaker and start again, it won't stop blinking and pumping. There is no way to stop it unless you shut down the breaker.
In the very few days it has worked it was a quiet charm.. Of course it is very quiet: It is shut down!!
The sensors are waaay too sensitive which makes it shut down for any small sense of condensation. Horrible. Horrible. Stay away.

September 4th via samsung-en_ca
0 of 0 found this review helpful.
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samsung

Super quiet

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We have had this dishwasher 13 months and it has worked perfectly. You almost can't hear it when it runs.

March 26th via samsung
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samsung

Leaks once a month

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I bought this about 18 months ago. At about 12 months in a leak started. It leaks only enough to set off the sensor. Then it tries to pump out the unit until I unplug it. When I take it apart there is about half a cup of water in the sensor pan and no indication of what is leaking so I dry it all off and put it back together and we are good for another month. I am so sad that I bought this one. I wish I had gotten a dishwasher that doesn’t leak.

March 20th via samsung
0 of 0 found this review helpful.
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samsung

Torture!

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Sensors are way too sensitive. Always getting error codes and never know when or why it is going to stop working.

March 8th via samsung
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