filter arrived in 2 days. very easy to change. love the subscribe feature so that i dont even need to worry about finding it and purchasing it again. it will just come when it needs changing and it saves me money!
fit like a glove and easy to take out and put in. no complaints or issues whatsoever.
i love my refrigerator. great design and function. the old design of water filter worked very well. i purchased a new one and installed it. it had a different fit and was hard to get in. the carafe would fill an inch at a time and the dispenser would stop and not work. i went to the trouble shooting samsung site and figured out it was the filter. i removed the filter and everything is working. i check the filter area for leakage but have not found anything. is the old filter coming back?
i give 5 stars to my fridge and 0 stars for the new filter.
does what it says, very happy with how easy it was to install.
i have installed two genuine samsung replacement water filters in the last two weeks and have experienced water leakage both times. fortunately, i discovered the first water leak of several gallons before it could do damage.
once the filter is inserted and locked into place, i hear a continuous hissing sound and then water sprays down inside of the refrigerator through the middle drawer and into the freezer and down to the pan on the bottom of the unit. when i reinstall the old filter, the hissing and water leakage does not occur.
up until now, i have never experienced this problem and i have owned and maintained this refrigerator, model number rf23m8070sr/aa for over two years. i am extremely disappointed in a possible water damage problem with no apparent solution.
i put the filter in and that fit fine.
i went to reset the filter light - hold reset button 3 sec.
nothing, it will not reset.
text support said:
?unplug it (or turn off power at the circuit breaker), wait some time for the electrical charge to clear out of it (usually 1 to 5 minutes at most), and then power it up again."
that does not seem right. i have to pull the refrigerator out and unplug.? really
after chatting the rep said to hit the lock button for 3 seconds. ok i tried hitting the lock button and then hitting reset. guess what that worked. remember to hit lock again.
the owner manual should have stated this and not waste my time researching the issue and going through the chat. at least that worked.