We just purchased this microwave to replace a Kenmore Elite microwave that we previously had. We wanted something that would blend with our other Kenmore Elite appliances without paying the Kenmore prices. This Samsung looks great...the clock readout numbers are blue just like the stove below it. So far it is working efficiently. I haven't needed to clean the inside of it yet so I can't review whether or not it is easy to clean. The buttons seemed a little hard to push at first, but I am used to it now. Love all the sensor cooking options. It has a powerful vent fan....4 speeds. The strongest speed is pretty loud, but does it's job well. The vent is located front and center of the bottom of the microwave and there are two lights on either side of it located to the front of the microwave. There are high/low/off options for them. I wish the lights were a bit brighter, but they help to illuminate the stove area while cooking in our low light kitchen. As of now, we are happy with the look, the performance and the cost of our Samsung ME18H704SFB.
This microwave does not have "express" features, like pressing 1 for one minute, 2 for two minutes etc, does not have dual timers -can only time one thing at a time, and is an overall disappointment. I would recommend looking at other models/brands.
I like the features and the ease of use and the sensing unit..
I bought this microwave in October and when I went to install it there was a problem with the door closing. When I called Samsung they said the damage wasn’t covered as I didn’t report it within 48 hours. After fighting with them for a week they finally agreed to replace the microwave . Now my new microwave that I’ve had for three weeks has a blown transformer and I’m waiting for the parts to come in for that to be repaired . Not impressed .
Bought this m/wave along with 3 other Samsung appliances 6 mths ago. Not happy with any of them. Samsung makes great TV's and cell phones but the appliances come up short in my opinion. The clock on the m/wave loses about 1 min/mth. The button for the light is positioned between the timer and turntable on/off button. The various on/off, hi/lo/off positions are a little confusing. The hi/lo/off button has to be pressed exceptionally hard to actuate.
Unit died just 2 months after warranty expired. This not good craftsman ship for a microwave
After one year, 30 days after the warrantee is over, the sensor cooking option broke. E-11 problem. Looking at the web, it appears this is chronic flaw. Samsung should do the right thing and repair under warrantee.