Great buy for the price.
Loved the microwave the last 1.5years until it decided to catch on fire on the side of the interior wall where some plastic cover is. Hoping the damage is just to the microwave unit. Luckily I was watching what I was heating up because at a 1minute and 48seconds it caught fire and I was able to get it put out before spreading or causing electrical issues. Sad thing several months earlier my Samsung oven broken down 1 year 1 month old both microwave and oven bought at the same time. New microwave for us just expected more than 1.5years out of it plus glad it didn’t burn my kitchen down.
Purchased on sept 13 2019 had to wait a week for it to come in and it stopped working today oct 19 2019
I received the microwave on May 23rd 2019. I opened the top of the box but did not remove it completely. My old Samsung microwave was working erratically so I was waiting for it to completely go out and six weeks later it did. I removed the new one completely from the box and noticed it had a crushed area in the rear. Samsung sent a tech out to look at it and said they would repair it or make sure that it was safe to operate. The tech said it probably had internal damage but he did not have authorization to open it up to make any checks or repairs. The fact they won't repair the cosmetic damage is upsetting enough; but not making sure the unit is safe to operate is totally different. This item could literally explode, catch fire, irradiate my family, or worse. I have spent about 4 hours on the phone with Samsung and its repair vendor and still all I have is a giant worthless paperweight. To add insult to injury I'm also the unproud owner of the infamous Samsung fridge which is under a class action suit since leaks water and freezes. I own more Samsung products than any other brand. I will be rectifying this as I no longer have faith in their products or the company as a whole.