Designed for Convenience
I bought this stainless steel electric range because it had the 5 surface eyes and it has the smooth surface. I also wanted the slide on model that had the controls on the front. The flat surface allows for more of my kitchen backsplash to show behind the stove. Cooks food evenly! I love it.
I purchased this stove about 6 months ago. The glass cooktop looks like it is 8 years old already. It has scratches, nicks, chips and cracks already, and we were not hard on the cooktop at all. We had one for 10 years before this so we know how to use one. I called sears, they wanted to charge $99.00 just for someone to step in the door to have a look. So I called Samsung. They looked at it and told me it's cosmetic, they will not replace it. Shame on them for selling such a horrible sensitive product! And speaking of sensitive, the controls on the front are so sensitive all you do is walk past it and it turns on. I will never buy another Samsung appliance ever again! It's too bad my older kenmore broke, worked great for years and looked brand new, unlike this 6 month old piece of junk!
I just purchased this oven and its better than excpeted. I highly reccomend this product and I raelly like.
We were so excited about our new stove but the oven doesn't heat properly, won't retain heat and doesn't cook properly. We looked it up and this is a known problem for this model back to 2010. Samsung, I'm so dispointed and won't be buying anymore Samsung appliances. I shouldn't be having a repair call when the oven has only been used 3 times!
We purchased in Nov, 2018 and have used for a few months now. We do like this stove. Great features and works well.
The only complaint we have is the knobs are in front, and it is easy to lean over the range to do something, and bump a knob and turn on a burner without realizing it. This happened when I was installing an range hood.
I bought this last month and I'm surprised because the cooktop heats up very quickly and the appearance is great.