Designed for Convenience
This is an excellent range. It is intuitive and easy to use and works well. It's only flaw (to date) is that the cooktop shows marks and 'burns' much more easily than the older (and highly unreliable) Jennair range that it replaced. These marks can be polished out but takes time and a lot of elbow grease to do so.
I've been told that screaming doesn't work (from appliance repair companies), so I'm taking to the internet to enlighten every consumer that I can....My glass top cracked (popped actually, then spread to back burner) after three years, was just boiling water for morning coffee, like I always do. I was pleased to discover there's a 5 year warranty for the glass top replacement, oh yeah???? Go ahead and find a service company in your area that hasn't had it up to there dealing with Samsung. l must be on my 7th repair ticket. Since my first claim, 2 companies now refuse to deal with them, so now there's no one anywhere in my vicinity. Latest call (tonight) gave me the number for the ECR department (for a refund or new stove, since no one could service me) but was also forwarned that it's kind of hard to get in touch with them...been a long, boring nightmare I wish I could wake up from, but instead have vowed to never buy another product from Samsung and maybe you won't either....Also burners take a long time to heat up..
I just purchased this oven and its better than excpeted. I highly reccomend this product and I raelly like.
We were so excited about our new stove but the oven doesn't heat properly, won't retain heat and doesn't cook properly. We looked it up and this is a known problem for this model back to 2010. Samsung, I'm so dispointed and won't be buying anymore Samsung appliances. I shouldn't be having a repair call when the oven has only been used 3 times!
We purchased in Nov, 2018 and have used for a few months now. We do like this stove. Great features and works well.
The only complaint we have is the knobs are in front, and it is easy to lean over the range to do something, and bump a knob and turn on a burner without realizing it. This happened when I was installing an range hood.
I bought this last month and I'm surprised because the cooktop heats up very quickly and the appearance is great.