The product is nice and does what it says that it will do. The ice maker does make a loud noise and it can be annoying at times. I like the LED lights and it makes it look fancy and we get lots of compliments on it. Overall I am satisfied with the product.
All of the refrigerator door storage plastics have broken and had to be replaced at $40 each. The ice maker has stopped working twice.
in 3.5 years the refrigerator cooling system failed 3 times. the repair work required multiple visits and weeks due to limited availability of parts and trained repairman.
My refrigerator failed in less than 16 months from date of purchase. The refrigerator side doesn't cool anymore and we had a lot of food go bad. The temperature display says the current temp is 35, but the thermometer inside the fridge says 50.
I contacted Samsung and they said was out of warranty and would have to pay big bucks to get it fixed. I paid $1300 for this fridge and it didn't even make it two years before a costly failure. NOT HAPPY. I would NOT buy another Samsung Appliance. My Frigidaire freezer has been in my garage for a decade and runs like a champ. Next fridge will be a Frigidaire.
ice maker is a pain. always making a mess and jamming. rubber on door is no longer connecting with the freezer. the fridge is louder then normal. space in the fridge not helpful for large jugs.
my mother-in-law has this model. she has had three of the shelves from the door fall off. smashed jars and stained grout.
the shelves fall because they don't fit snugly. buy something else.
I Would recommend this refrigerator, just don't buy it from Sears
So far 4 delivery attempts and Always a problem. I took them 3 months to get it right . I ordered in April and finally got it buy July. Not kool